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Rapid

We are here to help

Contact Us

Questions about an order, your account or working with Rapid? Reach the right team using the details below.

Explore Rapid information

Get in touch

For the fastest help, include your order or delivery reference when you contact us. Please do not send passwords, full card numbers or identity documents by ordinary email.

Email

[email protected]

Orders, accounts, privacy and business enquiries.

Phone

+230 57957744

Mauritius number. Standard call charges may apply.

Our address

Rapid Technology (Mauritius) Ltd
Wall St
Ebène, Plaines Wilhems 72201
Mauritius

Where to start

  • Order or delivery issue: Open the order in My Orders when you have an account, or email us your reference.
  • Store or Restaurant Account: Use the matching account sign-in and include your business name in your message.
  • Courier application: Check your courier application and include the mobile number used to register.
  • Privacy request: Email [email protected] with “Privacy request” in the subject. We may need to verify your identity before acting.
Looking for an answer now? Our Help Centre explains accounts, orders, pickup, delivery and live selling.